✔ Order Entry & Validation
✔ Multi-Channel Order Processing (E-commerce, B2B, Retail)
✔ Order Prioritization & Fulfillment Coordination
✔ Backorder & Cancellation Handling
✔ Customer Order Status Tracking & Notifications.
✔ Stock Level Monitoring & Replenishment Alerts
✔ Inventory Accuracy & Cycle Counting.
✔ Warehouse Slotting & Space Utilization Optimization
✔ Coordination of Inbound & Outbound Shipments
✔ Returns & Reverse Logistics Management.
✔ Carrier Selection & Freight Booking.
✔ Route Optimization & Load Planning
✔ Freight Cost Analysis & Optimization
✔ Real-Time Shipment Tracking & ETA Updates
✔ Customs Documentation & Compliance Management
✔ Freight Bill Auditing & Payment Processing.
✔ Cost Allocation & Chargeback Handling
✔ Contract Compliance & Rate Verification
✔ Invoice Dispute Resolution & Adjustments
✔ Financial Reporting & KPI Analysis
✔ 24/7 Order & Shipment Inquiry Handling.
✔ Proactive Delivery Status Communication
✔ Handling Customer Complaints & Escalations
✔ Returns & Refund Coordination
✔ Service Performance Monitoring & Improvement
✔ SLA Tracking & Compliance Reporting.
✔ Carrier Performance Evaluation
✔ Customer Satisfaction Surveys & Feedback Analysis
✔ Regulatory & Trade Compliance Management
✔ Continuous Process Improvement Initiatives
✔ Historical Data Analysis for Demand Trends.
✔ Predictive Inventory Planning
✔ Transportation & Warehouse Cost Optimization
✔ Customer Buying Behavior Insights
✔ Business Intelligence Reporting & Dashboards
With the use of AI, RPA, and advanced automation tools, we bring cutting-edge solutions to transform your business processes.
Whether you need experts at your location or remote support, we provide flexible delivery models tailored to your needs.
Operating across multiple geographies, we combine global standards with local expertise for unparalleled service delivery.
We don’t just manage your processes; we enhance them to deliver measurable business outcomes like revenue growth, operational efficiency, and improved decision-making.
